AI Settings

Configure how Claude drafts and auto-approves responses for each location.

Claude drafts every response using this tone guidance for Downtown Location.

Tone instructions

Sign-off name

Automatically post AI drafts that meet your confidence bar.

Auto-approve 5-star reviews

Post the AI draft immediately for perfect-rating reviews, no manual review needed.

Minimum rating for auto-approval

4★ and up

Reviews below this rating are always routed to manual approval.